Order confirmation
We confirm your products, school, sizes and selected delivery method by email.
Clear and straightforward
Delivery & Returns
Helpful order updates, clear delivery choices and simple support if you need another size.
Preparation
Your order is picked and any approved school decoration is completed.
Dispatch
You receive an update when your uniform leaves us, including tracking where available.
Easy support
If something is not right, contact us with your order number and we will help.
Returns & exchanges
Need a different size?
Keep the garment unworn, unwashed and with its labels attached. School-personalised items may have different return conditions, which are shown before purchase.
- Have your order number ready
- Check the item is eligible
- Follow the return instructions
- Keep proof of postage